Privacy Policy

Last updated: December 2025

IPDips (“IPDips”, “we”, “us”, or “our”) respects your privacy and is committed to protecting personal data.

This Privacy Policy explains how we collect, use, store, and protect personal data when you visit our website or use the IPDips monitoring and alerting platform.

IPDips is operated from The Netherlands and complies with the General Data Protection Regulation (GDPR) and the Dutch Algemene Verordening Gegevensbescherming (AVG).

1. Data Controller

IPDips
The Netherlands
Email: info@ipdips.com

2. Personal Data We Collect

A. Information You Provide Directly

• Name
• Email address
• Company name
• Account credentials
• Billing and payment details (if applicable)
• Communications sent via contact or support channels

B. Automatically Collected Information

• IP address
• Browser and device type
• Usage data (pages visited, actions taken)
• Log files and diagnostic data

C. Monitoring & Technical Data

When you configure monitoring checks, we process:

• Endpoints (URLs, IP addresses, ports)
• Check configuration and execution results
• Alert and notification metadata
• Timestamps and check regions

IPDips does not intentionally process special categories of personal data.

3. Legal Basis for Processing

We process personal data based on:

• Contractual necessity - to provide the Service
• Legitimate interest - service reliability, security, and improvement
• Consent - for optional communications and analytics
• Legal obligation - accounting and regulatory compliance

4. How We Use Personal Data

We use personal data to:

• Create and manage user accounts
• Deliver uptime monitoring and alerting services
• Provide monitoring, alerting, and reporting services
• Execute uptime and performance checks
• Deliver notifications and alerts
• Provide customer support
• Improve platform reliability and security
• Manage billing and payments
• Send marketing communications (only with explicit opt-in)

IPDips does not sell personal data.

5. Data Sharing & Processors

We may share personal data with:

• Cloud infrastructure and hosting providers (EU or GDPR-compliant regions)
• Payment processors
• Email and notification providers
• Customer support platforms
• Website analytics providers such as Google Analytics (configured with IP anonymization and consent-based loading)

All processors operate under GDPR-compliant Data Processing Agreements (DPAs).

Where data is transferred outside the EEA, appropriate safeguards such as Standard Contractual Clauses (SCCs) are applied.

6. Website Analytics (Google Analytics)

We use Google Analytics (GA4) to analyse aggregated website usage and improve our website.

Safeguards applied:

• Analytics cookies are placed only after explicit user consent
• IP anonymization is enabled
• Google Signals and advertising features are disabled
• Analytics data is not used for advertising or profiling
• International transfers rely on Standard Contractual Clauses

Google acts as a data processor under the Google Analytics Data Processing Agreement.

7. Cookies & Tracking

We use cookies for:

• Essential website functionality
• Security and authentication
• Functional preferences
• Analytics (only after consent)

Detailed information is available in our Cookie Policy.

8. Data Retention

We retain personal data only as long as necessary:

• Account data: for the duration of the account
• Billing records: 7 years (Dutch statutory requirement)
• Monitoring and technical logs: typically 30–180 days
• Trial or inactive accounts: deleted after a defined inactivity period

9. Security Measures

• Encryption in transit (TLS)
• Encrypted storage where appropriate
• Role-based access control
• Logging and monitoring
• Regular security reviews
• Two-factor authentication for administrative access

10. Your Rights

Under GDPR, you have the right to:

• Access your personal data
• Rectify inaccurate data
• Request erasure
• Restrict processing
• Object to processing
• Data portability
• Withdraw consent at any time

Requests may be submitted to info@ipdips.com.

11. Children’s Privacy

IPDips is not intended for individuals under the age of 16 and does not knowingly process such data.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be published on this page with an updated “Last updated” date.

13. Contact

For privacy-related questions or requests:

info@ipdips.com
IPDips, The Netherlands